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Candidate Privacy Policy

When you apply to join the Nando’s family, we (and other people on our behalf) will process personal information about you. This Privacy Notice tells you what to expect in relation to your personal data which is collected, handled and processed by or on behalf of Nando’s in relation to the recruitment process. Nando’s Chickenland Ltd is a “data controller”, which means that we are responsible for deciding how we hold and use personal information about you. Our address is St Marys House, 42 Vicarage Crescent, London, SW11 3LD.

Any personal data of yours that we handle will be processed in accordance with applicable data protection laws.

What the law says

We will comply with data protection law. This says that the personal information we hold about you must be:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  • Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.

The information we may collect

In connection with your application for work with us, we may collect, hold and process the following categories of personal information about you:

  • Name
  • Address
  • Date of birth
  • Email address
  • Telephone number
  • CV/work history
  • Qualifications
  • Current salary
  • Current notice period
  • Job preferences including role, geographical areas and salary
  • Whether you have a National Insurance Number and UK bank account
  • Information about whether you have had any assets seized under the Civil Recovery Scheme
  • Any information you provide to us during an interview or during a psychometric test

We may also collect, hold and process the following “special categories” of more sensitive personal information:

  • Whether you need a permission to work in the UK
  • Whether you consider yourself disabled or have a long term health condition
  • Whether you have suffered from particular illnesses, allergies or medical conditions
  • Your gender, ethnic origin, nationality, religion or belief, sexual orientation
  • Information about any relevant criminal convictions

How is your personal information collected?

We may collect personal information about you from the following sources:

  • You, the candidate, for example if you apply for a job on the Nando’s website, if you fill in one of our application forms or if you hand us your CV in person
  • Recruitment agencies, from which we collect the following categories of data: your name, your CV, your current notice period and salary expectations.
  • Job boards and publicly accessible sources such as LinkedIn
  • Your named referees, from whom we may collect the following categories of data: details of your
  • previous employer and your previous job title, and the dates of your previous employment.

How we use the information

The above information is used to find you suitable work at Nando’s, including:

  • To find out more about your skills and experience
  • To match your skills with job vacancies to assist in finding you the positions that most suit you
  • To carry out background and reference checks, where applicable
  • To communicate with you about the recruitment process
  • To comply with legal or regulatory requirements
  • To keep you informed of available opportunities as they arise

It is in our legitimate interests to decide whether to offer you a job with the Nando’s family, as it is beneficial to our business to recruit new employees to grow our business and to fill vacancies.

We also need to process your personal information to decide whether to enter into a contract of employment with you.

If you choose not to provide personal information

If you do not provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require references for this role and you fail to provide us with relevant details, we will not be able to take your application further.

How we use particularly sensitive personal information

The information relating to whether you consider yourself as disabled is used for the purposes of considering whether there are any workplace adjustments that are reasonably required.

The information about gender, ethnic origin, religion or belief, gender or sexual orientation is only used for the purposes of equal opportunities monitoring.

The information about any relevant criminal convictions is used in order to assess your suitability to join the Nando’s family. We only consider criminal convictions that are not spent under the Rehabilitation of Offenders Act.

The information relating to whether you need permission to work in the UK is used to decide whether we are able to lawfully employ you to work in the UK.

The information relating to whether you have had any illnesses, allergies or medical conditions is used to decide whether we are able to offer you a job in one of our restaurants or working with food.

Automated decision making

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.

Disclosure of your information

Your information will not be disclosed to any third parties outside of Nando’s except for any third party service providers (such as recruiters, our psychometric testing provider and job boards) involved with our recruitment activities, or other companies in the Nando’s group. However it may be necessary to share your data with Government agencies such as HM Revenue and Customs, or the Home Office or legal advisors.

Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during our recruitment process.

Your rights

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please send an email to recruitment@nandos.co.uk

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is anappropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Right to withdraw consent
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for the purposes of recruitment, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact recruitment@nandos.co.uk. Once we have received notification that you have withdrawn your consent, we will no longer process your application and, subject to our retention policy, we will dispose of your personal data securely.

Retention of your data

Your data will be retained for no longer than is necessary and in accordance with our Data Retention Policy which can be obtained from recruitment@nandos.co.uk.

If you have applied for a job with Nando’s or you have sent us your CV but we did not have a suitable job available for you, then we will keep your personal data (including a copy of your CV/application form) on file for 6 months in case a suitable alternative vacancy arises and if so, we may contact you to find out if you are interested in the vacancy. If no suitable vacancies arise within 6 months then we will securely destroy your data in accordance with our Data Retention Policy. If we destroy your data, this does not prevent you from applying for a job with us in the future.

It is in our legitimate interests to contact you about potentially suitable alternative roles where you have applied for a job with us in the past, as it is beneficial to our business to recruit new employees to grow our business and to fill vacancies.

If you do not wish us to retain your data in case a suitable alternative vacancy arises, please contact us at recruitment@nandos.co.uk

Who to contact

If you have any questions or concerns regarding the processing of your personal information by Nando’s, you can contact us on the following email address recruitment@nandos.co.uk
The Information Commissioner’s Office (ICO) is the supervisory authority in the UK for data protection issues. Further information on data protection (including your right to complain about the use of your personal data) can be found on the ICO’s website www.ico.org.uk